Customer Reviews

Gloria Makes Everything OK

Every time I need a truck it’s on short term notice and Gloria (with Empire Rent A Car) has made things work perfectly. Thank you. (Read Full Review)

Above and Beyond

Gloria went above and beyond for me! Every issue that I had she rectified immediately. I’ve rented from other companies in the past but none have come close to the level of care and service I received from Gloria and Empire Rent A Car. They are now my go to forever! (Read Full Review)

Very Comfortable

If I had one word to describe Empire Rent A Car, it’s “flexible.” I work for a nonprofit organization that involves making a lot of trips for our high school basketball players and they are very accommodating with our requests…Overall a very comfortable experience using them. (Read Full Review)

Pleasant and Reliable

I have rented from Empire Rent A Car the same time each year for the last 10 years…The 15 passenger vans are clean and very reliable. The service has been great, thank you Gloria, and the prices have been consistent. Definitely worth it. (Read Full Review)

Always Affordable & Excellent Customer Service

I have been renting cars from Empire Rent a Car for 20 years. They’ve always professional pleasant and helpful. Cars are always in good condition, and I’ve never had any problem. I would highly recommend. (Read Full Review)

Excellent

I appreciated Empire Rent A Car a lot. The staff was friendly and helpful. Their service was easy to use. Easy check-in and check-out…The prices were good, and so was the car. It was clean, drove well, and had no issues. (Read Full Review)

A Very Professional Service!

I had no problem with Empire Rent A Car’s service…The vehicle we rented was in good condition and clean. I didn’t have any problems. Their prices are accessible and economic. (Read Full Review)

Best in Town

Gloria is the best…I recommend Empire Rent A Car to everyone. The service is one of the best they can offer… (Read Full Review)

I Have Been Using Empire For Several Years

Gloria is theeeee ABSOLUTE BEST!!! The Bros are awesome as well. I like that the cars are newer model cars…I also love the fact that they (Empire Rent A Car) accept cash and will work with you in many different types of situations. I just love them… (Read Full Review)

Professional and Courteous!

I have been using Empire Rent A car for about 4 years. I generally speak with Rob to set up the rentals. Rob is always professional and courteous! I have never had any issues with my rentals… (Read Full Review)